Regulations and policies

introduction

The website www.easytsniout.com (“the Website”) is operated by “Rahel Nakache” (authorized dealer, hereinafter referred to as the “Company”).

The feminine form of these regulations is for convenience only, and the regulations apply equally to both sexes.

Purchases through the site are subject to the terms and conditions detailed in these Terms and Conditions. You are requested to read these Terms and Conditions in their entirety and carefully.

The mere purchase of the product on the site will constitute a declaration by the customer that he has read the provisions of these regulations, understood them and agreed to them.

“The top cover” or “the items” – the bows and belts or any other product that appears on the site and is offered for sale.

Business days are weekdays, Sunday through Thursday, and do not include Friday, Saturday, holiday eves, and Hol Hamoed.

general

1. The website serves as a virtual store for selling fashion products and handkerchiefs and is owned by the company.

2. For any questions and/or clarifications and/or inquiries, you can contact the company's customer service directly at the following email: tsnioutbynak@gmail.com

3. These regulations are the legal basis for orders and browsing the site and are the only ones that regulate the relationship between the company and the person browsing the site and/or ordering through the site.

4. Anyone who places an order and/or purchase through the site declares that upon performing the action, she has read these regulations, and that she agrees to all the provisions and conditions of these regulations, and that she or anyone on her behalf will not have any claim and/or demand and/or lawsuit against the site and/or the company and/or the site management and/or the company and/or any of its managers and/or employees, in all matters related to the provisions and conditions of these regulations.

5. The company reserves the right to change the regulations from time to time at its sole discretion, without the need to provide prior notice and/or notification.

6. Product prices include VAT according to law.

7. Only the company's computer records regarding the actions carried out through the site will constitute prima facie evidence of the correctness of the actions.

8. The product images displayed on the site are for illustrative purposes only and do not bind the site management in any way. It is also agreed and clarified that the company will endeavor to do its best to present its customers with images that are as accurate as possible.

9. The company does not undertake to hold inventory of all the models whose images appear on the website.

10. The Company does everything in its power to ensure that the information presented on the Site is the most complete and accurate information, but it is clarified that inaccuracies or errors may appear therein, in good faith, and the Company will not bear any liability arising from or related to them.

11. All prices include VAT, if applicable by law, and do not include shipping costs.

12. The site management may update the prices of products on the site and the shipping rates from time to time and without the need for prior notice. The price valid in relation to the order placed is the price published at the time of completing the ordering process (which includes providing credit card details). If the prices are updated before the ordering process is completed, the customer will be charged according to the updated prices.

13. The site management may offer promotions, benefits and discounts on the site. The site management may at any time discontinue these promotions, benefits and discounts, replace or change them, without the need to give any prior notice.

14. The terms of use of the site apply to the use of the site and the services included therein via any computer or other communication device (such as a mobile phone, various handheld computers, etc.). They also apply to the use of the site whether via the Internet or via any other network or means of communication.

15. When updating the shopping cart, the company reserves the right to send a reminder to the customer about the abandoned cart, by sending an email to the address entered.

Ordering through the website

1. The site management will not make any use of the customer's information, except in accordance with the site's privacy policy, which forms an integral part of these terms of use and purchase.

2. Upon placing the order by the customer, the company will check the credit card details, and upon confirmation of the order by the credit card companies, a notification will be sent to the customer that the transaction has indeed been approved.

3. The order details as entered by the customer in the order form and the registration of the transaction in the company's computers will constitute conclusive and final evidence of the correctness of the course of action.

4. In the event that the transaction is not approved by the credit card company, the person performing the transaction will receive appropriate notification and will be required to provide another means of payment.

5. Confirmation of the purchase is conditional on the product actually being in the company's inventory at the time of the order. However, if it is not specified that the product is not in stock and the product has not been downloaded from the site by the time the order is placed, the company will not be obligated to sell the product, and the buyer will not have any claim and/or lawsuit in this regard for any type of damage, whether direct damage or indirect damage caused to the buyer and/or a third party. The aforementioned is subject to the site management refunding the customer any amount paid if she did pay the company and/or the company canceling the charge if it was made. It should be emphasized and clarified that there may be situations in which, although a certain item is displayed on the site as being in stock, it is actually not in stock and cannot be supplied - in these situations, the transaction will be canceled and the customer will have no claim in this regard, subject to the refund of the amount paid to the company by the customer.

6. Each customer will be entitled to order a product and choose a desired destination for delivery by updating the desired destination on the order form - but the last delivery destination updated by the customer will be saved in the company's database as the customer's desired destination.

7. It should be emphasized that the Company will be entitled to not confirm a customer's order for any reason and at its sole discretion, such as in cases where: After the details have been provided, the binding documents have been approved and the customer's consent to the terms of use and privacy policy has been given, the site management is entitled, but not obliged, to present or send the customer updates via e-mail. This includes content updates, information about its services and products, as well as services and products of others, promotions, innovations on the site, within the meaning of Section 30A. The Communications Law (Telecommunications and Broadcasting), 5742 – 1982. • If, when registering on the site, incorrect details were intentionally provided • If an act or omission was committed that harms or may harm the site or the site management, or any third parties, including its customers, employees and suppliers of the site management • If the site services were used to carry out an act considered illegal under the laws of the State of Israel or to enable, facilitate, assist or encourage the performance of such an act • If the terms of this agreement, the terms of one of the binding documents or the terms of any other online service offered by the site were violated • If there is a financial debt to the company or companies affiliated with us and the debt has not been repaid, even though the payment deadline has passed • If the credit card in the customer's possession has been blocked or restricted in use in any way.

8. After the payment details have been entered on the payment page, a confirmation will be sent via email confirming receipt of the order details. This confirmation does not obligate the site management to provide the products, and only indicates that the order details have been received by the site management.

9. If it turns out that the customer's credit card is invalid, or that the credit card company does not honor the transaction, or that PayPal (or any other available electronic wallet service) does not honor the charge, or that the requested product is not in the company's inventory, the site management will contact the customer to complete the transaction or cancel it. 10. When paying via PayPal, the customer will be asked to enter her existing account details on the PayPal website, or she can choose to open a PayPal account quickly. If the customer decides to pay via PayPal, the company will be able to collect payment for the products only after receiving approval from PayPal. Use and receipt of approval are subject to PayPal's terms of use and privacy policy, and not the site's.

Currency exchange rates

1. The Company and/or the Site Management and/or anyone on their behalf will not be responsible for and will not bear any direct, indirect, consequential or special damage caused to the User and/or Surfer and/or Orderer and/or a third party, as a result of use or purchase through the Site, not in accordance with these Terms and Conditions – whatever the cause of the claim – including loss of income and/or prevention of profit caused for any reason whatsoever, in which case the Company reserves the right to cancel the specific order.

2. If a mistake is made in the item description, this will not bind the company and/or the site management.

3. The images of the items on the site are intended for illustration purposes only and there may be differences between the images displayed on the site, some or all of them, and the items actually sold.

4. In any case, the company will not bear any liability that exceeds the value of the purchased item, nor for any damage that is not direct and/or consequential damage.

5. The Company is not responsible for any use made by the customer and/or the person ordering that is not in accordance with the Company's instructions.

6. The site management will not be responsible for delays in the delivery of items as a result of events beyond its control, such as malfunctions, delays, strikes, natural disasters, malfunctions in the computer system or telephone systems that will affect the completion of the purchase process, or malfunctions in the e-mail service.

7. The site management will do its best to provide quality products on the requested date. If the customer believes that the products she purchased through the site or the services are defective in any way, she is invited to contact customer service and the site management will handle the request as soon as possible.

8. The warranty does not include tearing.

Copyright

1. All intellectual property rights, including copyrights, designs, methods and trade secrets, are the sole property of the Company. These rights apply, among other things, to the data on the Site, including the list of products, the description and design of the products and any other details related to them.

2. You may not copy, reproduce, distribute, sell, market or translate any information from the website, including trademarks, images and texts, etc., without obtaining the Company's prior written permission.

3. No commercial use may be made of the data published in the database, the list of products appearing therein, or other details published therein, without obtaining the prior written consent of the site management.

4. No data published may be used for display on the site or any other service without obtaining the prior written consent of the site management and subject to the terms of that consent (if given).

5. All verbal content, icons (ICONS), all information and/or display that appear on the site, including graphics, design, verbal presentation, trademarks, logos, including their editing and display on the site, are the exclusive property of the company and the company owners.

6. The website services must be used for lawful purposes only.

7. You may not copy and use, or allow others to use, in any other way the contents of the site, including on other websites, in electronic publications, in print publications, etc., for any other purpose.

8. You may not operate or allow the operation of any computer application or any other means, including software such as Crawlers, Robots, etc., for the purpose of searching, scanning, copying or automatically retrieving content from the Site. In this regard, you may not create or use such means to create a collection, compilation or repository containing content from the Site.

9. Content from the website must not be displayed within a frame, whether visible or hidden.

10. Content from the site may not be displayed in any way – including through any software, device, accessory or communication protocol – that changes its design on the site or removes any content from it, in particular advertisements and commercial content.

Maintaining confidentiality

1. The Company takes reasonable precautions to maintain, as far as possible, the confidentiality of the information. In cases beyond the Company's control and/or arising from force majeure, the Company shall not be liable for any damage of any kind, direct or indirect, caused to the Customer if this information is lost and/or used in an unauthorized manner.

2. The company undertakes not to use the information provided to it by customers except to enable the purchase in the virtual store and in accordance with all laws.

3. The company does not store credit card numbers in its computers.

4. In order to make online payments, the company uses a third-party company (“Yashrachart – Green Invoice”) and transfers the customer’s credit information to it. The company is secured at the highest level of security and complies with the PCI DSS Level 1 standard. 5. The website supports a variety of payment methods: Visa, MasterCard, Leumi Card, American Express, Diners, and bank transfer via Masav by standing bank instructions.

Exchanges and returns

A product can be exchanged within 14 days of purchase.

The product must be returned to the business (10 HaShofet Haim Cohen St.) in Jerusalem.

The exchange will only be given if the product has not been used.

If the customer does not wish to return the product to the business, the option will be given to send the product by delivery to a distribution point.

You can contact us by email and WhatsApp regarding exchanges and returns, and receive a replacement sticker.

The business will send the customer a sticker to stick on the packaging, with the address of a service point to which the package should be returned.

The shipment can be returned within 5 business days of receiving the details. Upon delivery, the service point will scan the package and send it directly to the business. Once the package is received, the business will make the desired exchange and resend the order.

The cost of replacement at a service point is 40 NIS (both ways). The customer brings the order to a service point and receives the replaced product at the same service point.

If the customer is interested in a refund, a refund request can be made within 72 hours of receiving the order.